Skent and Dent Outlet

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In 1953, Fred Marzelle Hill, Sr. and wife Dorothy Taylor Hill opened Home Appliance & TV in Monroe, Louisiana, and a family legacy was created. Originally focused on the sales and service of home appliances and electronics, Home Appliance & TV was taken over by Fred Hill, Jr. in 1972, and has continued to expand to include new family members, including Fred and wife Pam’s sons Jeff and Stevie Hill and their grandsons Devin and Rance Hill. The family also co-owns Hillco Properties.

Over the years, this family business has undergone several evolutions to eventually become Skent N Dent Appliance Outlet. All the products offered by Skent N Dent have a warranty, are direct from the factory, but have a cosmetic flaw, such as a scratch or dent. This flaw, often unnoticeable, allows the customer to purchase a brand new appliance for 30% – 60% below retail price.

Skent N Dent Appliance Outlet offers two convenient locations, the original Monroe store which also features a large parts and service department and the Shreveport branch which is retail only and opened in the fall of 2013. Skent N Dent Monroe provides in-home service calls for their customers and they staff several in-house technicians to ensure the quality of their appliances.

Promising “exceptional customer satisfaction”, Skent N Dent Appliance Outlet gives shoppers a unique buying experience with a warm, family-friendly atmosphere and unbeatable prices, Skent N Dent is the perfect choice for your new appliance.

Skent N Dent Appliance Outlet offers brands including:


Frequently Asked Questions/FAQs

Q: Are Skent N Dent appliances used?
A: All our appliances come straight from the factory.

Q: How do the appliances receive the scratch or dent?
A: The products are typically damaged at the manufacturing plant or in shipment.

Q:  How damaged are Skent N Dent appliances?
A: Some appliances have no visible damage at all, others have a minor scratch or dent and some have more noticeable damage. All damage is cosmetic only.

Q:  Do Skent N Dent appliances have warranties?
A: Yes. Some have full factory warranties, and others have a 30-day warranty from Skent N Dent. We also offer extended warranties at very affordable rates.

Q:  Do you deliver?
A: Our experts deliver – prices vary depending on the type of appliance and the delivery address.

Q:  Do you install built-ins?
A: Our experts install built-ins – pricing varies according to the project.

Q:  Do you offer financing?
A: Skent N Dent offers clients competitive, affordable financing options through an independent financing company.

Q:  Do you have a service department?
A: Yes, our experts service all brands of appliances, both in & out of warranty.

Q:  Do you sell appliance parts?
A: Yes, Skent N Dent carries a full line of parts for all brands.

Q:  Do you offer a lay-away program?
A: Skent N Dent does not currently offer a lay-away away program.

Q: Does Skent N Dent buy used appliances or take trade-ins?
A:We do not trade or purchase used appliances.

Q:  Does Skent N Dent carry hot water heaters?
A: We do not offer hot water heaters.

Q:  Why can’t I view Skent N Dent’s appliance prices online?
A: Because of the dealer agreement with our manufacturers, we cannot post prices or model numbers.

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